Frequently Asked Questions...

Company

RankFox Web Design is a fully-integrated web design, development, and SEO company offering a variety of web and lead generation solutions to clients throughout the U.S. Our custom websites and affordable pricing plans extend the luxury of a fully custom site to those who may not want to put up thousands of dollars up front. We put skin in the game and offer your site completely free. 

We can help with:

  • Custom web redesign and development
  • Web hosting
  • Monthly strict website maintenance and security checks
  • On and off-site search engine optimization
  • Optimization for lead generation
  • Branding and logo updates 
  • Content development
  • Consulting
  • Graphic design

If you’re looking for something that isn’t listed, don’t hesitate to ask! 

Unfortunately, we do not work with startup companies, companies without an existing website, or companies without a presence in the U.S.

At RankFox Web Design, we are committed to being a true partner with your business. In order to live up to our high expectations, we must be selective when acquiring new clients.

Our qualifications are simple:

  • You MUST already have an existing website
  • Your business needs to have a presence within the United States
  • You cannot represent a product, company, service, or brand that promotes adult content, illegal activity, or violence (whether directly or indirectly)

We always retain the right to turn down a project, and will notify you if we decide to do so. 

The best way to see if we’ll be the right fit for you is to request a website mockup, free of charge! If you have any further questions, please don’t hesitate to schedule a call with one of our web development professionals. Click here to schedule your call now.

Absolutely! Each RankFox Web Design website is 100% designed and created from scratch. Rather than start from a pre-made template, we use your current content as an outline so it’s a perfect fit. Content optimization for SEO can be requested for an extra charge.

Our precise attention to detail is why we exclusively work with clients that have existing websites. Since we don’t craft new content or branding (unless requested by our clients), we are able to completely focus our efforts and time into designing you a premium website at an affordable price. If new content or pages if what you are looking for, don’t sweat it! We will give you a custom quote on new content. 

We’ve found after almost a decade of web development experience that the best way to maintain a low overhead and offer our clients the best price is to hire remotely. We don’t subcontract out to low-budget freelancers, but maintain a full team on payroll! Although our team is based all over the globe, we maintain strict communication and ensure everyone is always on the same page when it comes to our clients’ projects. 

A large portion of our team including support, account managers, and content writers are all here in the U.S. — and many of them are right here in Arizona!

As a hard-working business owner, you understand the vital role of your website. It’s your one chance at a good first impression with potential customers and needs to reflect your professionalism. The better the user experience, the higher the conversion of visitors. 

If you want to get more business from your website, you have two options — either bring in more visitors or convince those visitors to buy from you. RankFox, LLC has the expertise to help with both!

By improving your Search Engine Optimization, we can help your website rank higher in Google, which is what every business owner wants! After all, this increases the probability that someone will land at your site after searching for terms related to your services and niche. On average, our website redesign customers see an impressive 35% increase in visitors! 

After building over 100 websites, we know a thing or two about designing to convert. We’ll pull out all the stops to get cold traffic to engage with you, and hopefully purchase!

We’ll also monitor how your website is ranking and converting over time, troubleshooting any issues if needed. We are committed to your success. The average RankFox Web Design customer can expect an increase of 358% (3.5x) the number of leads from a new website compared to their old one, and that’s pretty substantial!

With both increased traffic and an improved conversion rate, you’ll be seeing a ROI from your new website quickly.

Well, we may be a little biased, but we think RankFox is the best choice for any business website redesign for many reasons:

  1. Your new website is FREE (not $5-22k)
  2. We’re totally reliable, offering 24/7 US-based support
  3. Web hosting, regular maintenance, and military-grade security are included
  4. We offer only custom design (your site will be one-of-a-kind, no templates or clones)
  5. We offer affordable rates for any size business
  6. We extensively test your new site for top-notch mobile functionality
  7. We do all the work for you! (no time or tech skills required)
  8. We are committed to helping you get more website visitors and increasing your visibility in Google.

But, if you’re still not convinced, Request a FREE mockup and see how your current website could benefit from a free redesign.

Yes, And we are proud of it! In order to keep overhead and costs down, many of our web designers work remotely. However, we are headquartered here in Arizona with US-based support and account management. 

How can we help you? We're here for you.

Have any question? Feel free to contact us.

Pricing

Our most popular plan is the Essentials plan – almost 80% of our clients choose this option. While the basic plan is already pretty awesome, there are a few distinct advantages to the Essentials plan.

120 hours of design and development time come with our popular Essentials plan, compared to 50 for the basic plan. We invest more resources to improving the functionality, usability, and overall creative design of your new site, resulting in a vastly improved user experience for your customers and a better overall premium design. We’ll test every aspect of the site and optimize for lead generation, increasing the chances that your visitors will turn in to customers.

Free SSL certificate is included. This important security certificate tells Google and other search engines that your site is reputable and safe for users. If you have interest in Search Engine Optimization (SEO) or paid advertising like Adwords, an SSL certificate offers a huge performance boost and demonstrates to visitors that you are legitimate. 

30gb of bandwidth (compared to 15gb included in the basic plan).

6 professional stock images. We purchase only the highest quality stock images that completely match your brand. After all, the last thing you want to do is show the overused free stock images all the other businesses have. 

Content Delivery Network setup to ensure the fastest load times, so each of your high-quality images will appear in an instant. Unfortunately, a slow website negatively impacts your search engine rankings and frustrates potential customers, but you’ll never have to deal with that.

Reduced hourly rate for future work @ just $75/hour. Our price significantly cheaper than 98% of web design agencies in the US (and we will actually stay in contact!). If you want to add pages, apply a new marketing strategy, or update your business information, you can easily make work requests through your Member Dashboard or through your dedicated account manager. We’re always here to help with anything, but if you’d rather make some changes on your own, you’ll still enjoy complete access to your website as an admin through your WordPress dashboard. 

SEO Audit + Search Engine Advantage. Our basic plan includes standard technical SEO, but our Essentials plan supercharges these offerings. We’ll execute a comprehensive audit on every single detail of your site, vigorously optimizing so you’ll notice a faster improvement in your search engine rankings.

Competitive analysis on up to 3 of your top competitors. If you’ve ever wished that you had a magic 8 ball to assess how your competitors are performing and handling their businesses online, our in-depth competitive analysis is the next best thing! Gain insights on the tactics used by your competition and copy their tricks to grow your own business.

Consider the Essentials plan if…The Essentials plan is an optimal fit for small to medium sized, established businesses looking to take their companies to the next level online. If you have any questions about choosing the right plan, don’t hesitate to schedule a call with us. You can Click here to schedule a call.

While we feel our Basic and Essentials plans are fully loaded, we know that as your business grows, so do your website needs. We’ve developed the Enterprise plan specifically for medium to large sized companies, which includes premium features designed to take your website to another level.

The average RankFox Web Design Enterprise plan site redesign takes 300 hours of design and development time. If you hired a regular web design agency, this would put you back upwards of $15-22k. We’ll do it for FREE, because we are that confident that you will love our work and become a customer for life. 

Unlimited professional stock photos, no overused free pictures that show up everywhere online. We source professional and licensed photos that are a perfect reflection of your brand and mission. You’ll have full commercial rights to every image.

Heavily reduced hourly rate on future work ($75/hr). As an established business, you understand the importance of every update looking polished and professional. As you request site updates through your personal Member Dashboard, they’ll be executed by a professional who knows the ins and outs of your website. We can implement any new changes from full pages to new plugins or custom solutions.

Unlimited bandwidth, this is important when driving heavy traffic to your site so you don’t have to worry about it crumbling under the stress! Whether you have 10,000 visitors per month or 25,000, it’s no problem!

SEO Audit + Search Engine Advantage for the fastest Google, Yahoo, and Bing rankings we can offer. We’ll analyze each  detail of your site for ways to improve your organic reach, so you can drive more traffic to your site. 

Competitive analysis on up to 3 competitors. Keep constant tabs on best practices in your industry, and view the performance of your competitors. 

311-point monthly maintenance checklist. Our standard maintenance checklist includes 50 steps monthly in order to keep everything on your site safe and secure, with regular updates. With the Enterprise plan, we expand this detailed checklist to a whopping 311 steps, always searching for anything that will boost rankings, performance, or security.

Premium support + priority work requests. As a successful business owner, you understand by now the value of your time. In addition to around the clock access to our standard support team, you’ll also have access to your account manager via call/text. We aim to get issues resolved quickly and redesign projects moving as fast as possible.

Consider the Enterprise plan if… Our Enterprise plan is ideal for medium to large companies and brands that want to outshine the competition with a powerful web presence. Please reach out to one of our web professionals if you have any questions on what plan is right for you. Click here to schedule a call.

Billing starts only when your website is totally approved by you and live on the web. Your initial mockup is always free, and you’ll never be charged until you are 100% satisfied with both your redesigned site.

Once the site is approved by you, you’ll be charged the setup fee (according to which plan you’ve selected). We’ll continue to offer ongoing support for your website each month with continuous maintenance, optimization, and updates. We will charge you monthly by the rate specified in your plan.

Learn more by visiting the HOW IT WORKS page.

Absolutely not. We don’t offer ANY long-term contracts (unless required by your business).

Every RankFox Web Design contract is month-to-month. There are no early cancellation fees for leaving and no discounts for paying in advance.

We will work tirelessly to earn your business and confidence each month. We truly feel that if we’re not creating value for your business, you shouldn’t be paying us.

For more information, see “If I leave RankFox Web Design, who owns my website?”

There are two main components to running a business website:

  • Design & Development
  • Hosting & Maintenance
 

Most web design agencies charge you steep fees anywhere from $5-22k to create a completely custom website, then leave the time-consuming, tech-heavy maintenance to you and your team. Stoneglass Web offers an all-inclusive setup fee and charges a low monthly fee for hosting and maintenance.

Depending on your chosen plan, we’ll put 50-300 hours into creating your site redesign. This design and development work is provided free (minus a small setup fee for integrating your site with our systems).

This is, to be perfectly honest, a huge risk for us. We don’t require long-term contracts – if you leave after a month, we’ve put a lot of resources towards designing you a website (that we’ll never be fully paid for). But we’re so confident you’ll love our service that we’re willing to take on all the risk ourselves.

In short: we only make money if you value the work we do every month.

So no, the setup fee isn’t the cost of your website. Your website is much more valuable than that (and we’re giving it to you free). Consider it a show of confidence in us as we show confidence in you by investing time to design your site. We hope this is the start of a highly successful, long-term partnership. 

Service

CERTAIN providers (not to name names) say “custom” when in reality they mean taking a generic template and adding your colors and logo. That’s just not our style and unacceptable. 

When we say we will build you a custom site, we mean a 100% custom, top to bottom build out. 

Schedule a call with one of our expert web professionals to get your free redesign mockup. We’ll get an overview of some key details needed to get your project off the ground, like your niche/industry and current URL. We’ll also discuss your preferences when it comes to the look of the design. 

No problem! If you don’t like your mockup, we’ll adjust it until you’re completely satisfied. 

We are proud to offer unlimited revisions during the design process of your website. No extra fees!

Keep in mind that your site is 100% custom. If something is bothering you, we can change it and are happy to do so. 

It’s simple, if you aren’t satisfied with your site — we will make your requested changes until you’re happy.

You are welcome to ask for adjustments to your website at any time:

  • Design phase – Enjoy unlimited changes to your mockup with no strings attached.
  • Development phase – Once the mockup is approved, you’ll have the opportunity everything before launch. Don’t worry, these changes are included within the 50-300 hours of web development included in your chosen plan.
  • After launch – After the setup fee has been paid and your site launches, you can request additional work at the hourly rate specified in your plan. Website updates are a breeze — just make a request from within your portal in the Member Dashboard.

We believe that if we aren’t providing value for you month after month, you shouldn’t be paying for our service.

We can assure you will always have full control over your website. Before your redesign goes live, we’ll make a full backup of your old site. If for some reason you want to move to another service provider, all you need to do is send them these files in order to restore and host your old website.

After being with RankFox Web Design for one year, an add-on service will be available for you to receive daily or weekly ongoing backups of your website for a small fee ($94). At this point you are welcome to take this back up and switch providers if you aren’t happy. With a 96% customer retention rate, we are confident you’ll find value in our services!

If you decide to terminate your relationship with RankFox Web Design after 12 months, we unfortunately will no longer be able to maintain hosting for your site or offer a discounted rate on hourly work. To prepare your site for the outbound migration process, we will terminate all licenses, services, and communication operated by RankFox, LLC. While we are happy to provide all the necessary files to successfully migrate your site out, RankFox Web Design doesn’t offer outbound migration services. This migration service would be the responsibility of your new developer and hosting company.

Of course! We will provide access to your website admin panel, so you can make any changes when needed. All RankFox Web Design sites are custom built using WordPress. It’s quite easy to make simple edits on your site if you are comfortable. If not, we’re happy to help. At any time you can request edits to your site through your Member Dashboard and we’ll get to work.

In order to provide top-notch service, we host all RankFox Web Design sites using our fast, reliable hosting platform. This ensures we can deliver on our promises of optimal performance and search engine rankings.

Additionally, it’s critical for us to have access to your site’s hosting at all times to perform monthly routine maintenance and security checks. We need to be able to check code and make changes without getting locked out or blocked.

Premium hosting is included in every RankFox Web Design plan. Once your redesigned site goes live, we’ll cancel your old hosting and initiate the transfer of your site with zero downtime! We will do all of this for you.

We build all RankFox Web Design sites using WordPress, a powerful and flexible content management system any sized website. We know the systems that work best and stick to what works. WordPress gives us unlimited flexibility to integrate your website with all your current apps and systems like a scheduling calendar or payment gateway. 

Before starting a project, we’ll discuss the systems you currently use and decide if they are the best options. We’ll make sure to integrate them beautifully with your new site, ensuring there are no disruptions to business in the process. 

Risk-Free Pricing

Forget about lengthy contracts that lock you in. We believe in working tirelessly for your business. All plans feature a month to month commitment -—you can cancel anytime without penalties. We know once you see your free mockup that you’ll be eager to start your redesign. Test us out now, risk-free!